Lotus Manor Care Home (care_home)

Lotus Manor Care Home

The Old Hall, Send Marsh Road, Woking, GU23 7DJ

01483 917 372

Residential care

Dementia care

Respite / Short stay

Marie Louis Crooks

General Manager
For friends and family 01483 397 491

The home will be opening in early 2025. Please give us a call to find out more about our luxury home and bespoke residential and dementia care services.

 

We are holding an Open Day on Saturday 8th and Sunday 9th February. Please come along to meet the team and find out more about life in our home.

Lotus Manor Care Home in Send

Lotus Manor Care Home in Send will provide excellent 24-hour residential care in a warm and friendly environment, as well as caring for those living with dementia. Alongside long-term care, we will also offer short-term breaks for respite and intermediate care. Our experienced and dedicated team will deliver exceptional standards of compassionate care, which focuses on the individual needs of each resident.

The home features a wide range of facilities including a café serving tea, coffee and homemade cakes, and a collection of dining rooms – some with garden access so ideal for summer nights, a cinema to watch the classics and a relaxing spa bathroom located on each floor of the home. As with all Barchester homes, there is a full and varied schedule of virtual and live activities each and every day which residents are welcome to get involved in as much or as little as they wish.

Dementia Care at Lotus Manor

For those living with dementia, there will be a dedicated area called Memory Lane which will offer high quality care and thoughtful touches to help make life easier.

Care will be focused on independence, dignity and choice, with a person-centred approach. Staffing levels will reflect the needs of residents, and people living with dementia will be offered a range of activities to help preserve life skills, support interactions and retain a sense of purpose and selfhood. Meals will be freshly prepared on-site by trained chefs, who will offer a range of nutritious and tasty food, catering for special dietary requirements when needed. 

Paying to live in a care home booklet

Our 'Paying to live in a care home' guide is designed to try and help you understand more about the funding options available and what to consider when choosing a care home.
Read brochure

Types of care

Celebrating life, individuality and dignity is all part of the Barchester philosophy, so the care we provide is designed around these values. We understand that each person has individual needs, so our staff are trained to deliver bespoke, person-centred care to those we support.

Learn more about Lotus Manor Care Home

Residential care

Dementia care

Respite / Short stay

Enriching the lives of people living with dementia

Read our brochure 'Enriching the lives of people living with dementia' for more information on our support.

Discover more about our events and activities

Life in our home

Read our brochure 'Providing great quality care and wellbeing' for more information on how we're here to help you and your loved one.

Read brochure

Facilities

  • Wi-fi available
  • Night bite menu
  • En-suite rooms
  • Step-free access

On-site

  • Access to kitchen facilities
  • Cinema Room
  • Choice of lounges
  • Nutritious & delicious menus

Accessibility

  • Disabled bathroom
  • Disabled WC/facilities
  • Disabled parking
  • Disability awareness/equality training

Accommodation

  • Deluxe Room
  • Double rooms
  • Electric profiling bed
  • En-suite toilet

Our Team

The dedicated and experienced team are passionate about providing quality care to each individual living at the home.

Marie Louis Crooks

General Manager

My name is Marie. I am the Home Manager at Lotus Manor. I look forward to welcoming you into our beautiful new home.

I am an experienced, supportive, caring, and efficient leader with over 20 years of experience in the Health and Social Care sector and over 10 years in a management position.

I have worked in various Leadership and Management positions within the healthcare sector with extensive experience working in partnership with external stakeholders and managing large teams.

I have love and passion for leading a team and being supportive of my colleagues as well as the residents and their families. I have worked with several client groups and their needs include people with Complex Physical and Emotional needs, Mental Health needs, and Behaviours that challenge Epilepsy and Dementia. The skills and competence obtained from studying for a Master’s Degree (MSc) in Leadership and Management in Health and Social Care have enabled me to successfully plan, lead and implement change within a healthcare setting. I have a strong work ethic and I am proud to work in the care sector which has been recognised by NHS England and CQC who complimented me on my leadership style, determination, and commitment to implement change working as one team. I always put people first show kindness and still have the energy to love life and make it meaningful for myself and those in my care.

In my spare time, I train to run half marathons and raise money for local charities. I have a keen interest in current Care Standards, legislation and Innovation which includes– Person-centred Assessment and Care Planning, staff and carers training and Positive Behavioural Support (PBS), and designing and implementing Best Practice Guidelines for Older People and People who live with Dementia.

Get in touch Meet my team
Our staff are like family

Our staff are like family

At Barchester, we’re cultivating an environment where you’ll have more than just a career – you’ll have a family.

Our people
Barchester's Charitable Foundation helping

Barchester’s Charitable Foundation distributes over £150,000 per year to individuals and small community groups/charities across England, Scotland and Wales.

Find out more

Life at Lotus Manor Care Home

Our home is designed so that each person we care for feels completely supported in every aspect of their lives. First and foremost, the care and services we provide are delivered by trained professionals who are dedicated to looking after the health of each resident. Our activities programme is tailored around particular interests and our facilities are designed to enhance the lives of everyone living at the home. We also offer tasty and nutritious food that is prepared by a skilled team of chefs.

Food & Nutrition

Food and nutrition

We offer a constantly evolving menu that caters to the tastes and dietary requirements of those we support.

Food & Nutrition at Lotus Manor Care Home

Activities & Events

activities

Our activities programme is planned with individual tastes in mind, and residents always have the opportunity to try new and exciting things.

Life at Lotus Manor Care Home

Care & Facilities

Care and Facilities

Our facilities are designed to the highest standards and the care we provide is delivered by passionate and highly-trained professionals.

Care & Facilities at Lotus Manor Care Home