Ashfields Care Home (care_home)

Ashfields Care Home

31 Salhouse Road, Rackheath, Norwich, NR13 6PD

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01603 954 052

Residential care

Dementia care

Respite / Short stay

Services for under 65

Nita Pulmones

General Manager
For friends and family 01603 721 720

Ashfields Care Home in Rackheath, Norwich

Ashfields is a purpose built care home in Norwich, situated in a semi-rural location in a friendly village, with a high standard of décor, spacious courtyards, pleasant gardens and modern facilities. There are plenty of local amenities and we are in easy reach of the historic city of Norwich, the seaside town of Great Yarmouth and nearby beautiful costal resorts.

Ashfields Care Home offers high quality residential dementia care in a distinctive 'home away from home' environment. Our expert Memory Lane provides supportive care for people living with dementia and related challenges with memory. Our dedicated and experienced team is passionate about providing quality 24 hour residential care that affords the best possible alternative to those who are no longer able to manage at home. We empower our residents to regain independence, choice and freedom in their lives in a safe and comfortable setting. We also offer respite care and short stays, which you can now pre-book up to a year in advance.

Memory Lane is built upon personalised values to support individuals to thrive in an environment designed to stimulate and enrich their lives whilst giving families peace of mind and security.  Our dedicated team is experienced in responding to the challenges that dementia presents at every stage of the journey. 

These personalised values stretch across the board, not just in relation to the care we provide, but also in our hospitality, housekeeping, maintenance and administrative services.  We aim to improve the quality of life for each and every resident living in our nursing home.

Why not pop in and see for yourself?

Paying to live in a care home booklet

Our 'Paying to live in a care home' guide is designed to try and help you understand more about the funding options available and what to consider when choosing a care home.
Read brochure

Types of care

Celebrating life, individuality and dignity is all part of the Barchester philosophy, so the care we provide is designed around these values. We understand that each person has individual needs, so our staff are trained to deliver bespoke, person-centred care to those we support.

Learn more about Ashfields Care Home

Residential care

Dementia care

Respite / Short stay

Services for under 65

Enriching the lives of people living with dementia

Read our brochure 'Enriching the lives of people living with dementia' for more information on our support.

Discover more about our events and activities

Life in our home

Read our brochure 'Providing great quality care and wellbeing' for more information on how we're here to help you and your loved one.

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Facilities

  • Wi-fi available
  • En-suite rooms
  • Step-free access
  • Mini-bus at the home

On-site

  • Access to kitchen facilities
  • Activity room
  • Conservatory
  • Day trips

Accessibility

  • Disabled bathroom
  • Disabled WC/facilities
  • Disabled parking
  • Disability awareness/equality training

Accommodation

  • Double rooms
  • En-suite toilet
  • Furnished rooms and own furniture welcomed
  • Nurse call system

Our Team

The dedicated and experienced team are passionate about providing quality care to each individual living at the home.

Nita Pulmones

General Manager

My name is Nita Pulmones. I am the General Manager at Ashfields Care Home. I look forward to welcoming you into our home.

I have 28 years of experience in healthcare, starting from working as a Rural Health midwife in the Philippines to being hired by Barchester Health Care in 2003. Since then, I have worked in various care homes and nursing homes in Norwich in various roles, leading to my current role.

My passion and priority is our residents' medical needs and well-being. It is an honour to ensure each individual is treated with respect and dignity and is a pleasure to work closely with wonderful staff who deliver high-quality care for our residents.

Get in touch Meet my team
Our staff are like family

Our staff are like family

At Barchester, we’re cultivating an environment where you’ll have more than just a career – you’ll have a family.

Our people
Barchester's Charitable Foundation helping

Barchester’s Charitable Foundation distributes over £150,000 per year to individuals and small community groups/charities across England, Scotland and Wales.

Find out more

Life at Ashfields Care Home

Our home is designed so that each person we care for feels completely supported in every aspect of their lives. First and foremost, the care and services we provide are delivered by trained professionals who are dedicated to looking after the health of each resident. Our activities programme is tailored around particular interests and our facilities are designed to enhance the lives of everyone living at the home. We also offer tasty and nutritious food that is prepared by a skilled team of chefs.

Food & Nutrition

Food and nutrition

Our fantastic catering team are always on hand to prepare tasty and nutritious food with fresh, seasonal produce that is cooked to the highest of standards.

Food & Nutrition at Ashfields Care Home

Activities & Events

activities

Our varied activities programme reflects the dedication of our skilled staff, who bring a certain uniqueness to the home, which can't be found anywhere else.

Life at Ashfields Care Home

Care & Facilities

Care and Facilities

Our home is equipped with a number of facilities and features that serve to enhance the lives of those we support.

Care & Facilities at Ashfields Care Home

What people say about us

Ashfields Care Home

CQC Overall rating

Requires improvement

12 April 2022

See the report

Our response to our latest inspection

In our recent CQC inspection, we received 3 'Good' ratings for Caring, Responsive, and Effective and have a clear action plan to make improvements in the areas needed which you can view below. A number of changes have already been actioned and positive improvements have been made.

View our response
Caring Good
Responsive Good
Effective Good
Safe Requires improvement
Well-led Requires improvement