Westlake House Care Home (care_home)

Westlake House Care Home

Pondtail Road, Horsham, RH12 5EZ

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01403 618 351

Nursing care

Residential care

Respite / Short stay

Christine Sullivan

General Manager
For friends and family 01403 270 773

Westlake House Care Home in Horsham

Westlake House is a friendly and inviting residential care home, offering 24-hour nursing and residential care for older people in need of support. Alongside this, we offer respite care and short breaks. Our person-centred approach to care is provided by professionals who are committed to making the home an exceptional place to live and enable all residents to enjoy an improved quality of life.

Westlake House had a major refurbishment in 2017 and its new appearance was carefully designed with the people we care for in mind. The home now has en-suite, fully furnished bedrooms that can be personalised, beautiful lounge areas with views of our gardens, as well as elegant and spacious dining rooms.

Our high quality facilities and standards of care are reflected across all aspects of life within the home; our team of chefs are passionate about producing nutritious meals that are appetising and varied. Meanwhile, our activities coordinators work hard to create exciting social programmes that appeal to residents' own interests.

We welcome guests at any time, so why not arrange a visit and experience West Lake for yourself?

Paying to live in a care home booklet

Our 'Paying to live in a care home' guide is designed to try and help you understand more about the funding options available and what to consider when choosing a care home.
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Types of care

We always aim to deliver bespoke care to those who live at our home. We tailor our services to meet the unique requirements of each person and in a way that celebrates their individuality, whilst also helping residents to maintain as much independence as possible and treating them with dignity at all times.

Learn more about Westlake House Care Home

Nursing care

Residential care

Respite / Short stay

Facilities

  • Wi-fi available
  • En-suite rooms
  • Step-free access
  • Mini-bus at the home

On-site

  • Activity classes
  • Activity room
  • Conservatory
  • Day trips

Accessibility

  • Disabled bathroom
  • Disabled WC/facilities
  • Disabled parking
  • Lift

Accommodation

  • Double rooms
  • Electric profiling bed
  • En-suite toilet
  • En-suite toilet plus bath/shower

Our Team

The dedicated and experienced team are passionate about providing quality care to each individual living at the home.

Christine Sullivan

General Manager

Hello my name is Christine and I am the General Manager here at Westlake House. Welcome to our Website.

I am a General Registered Nurse with over 30 years’ experience working within the NHS and the Independent Sector. I joined Barchester as a Clinical Development Nurse in 2020 and continued to develop my managerial and clinical skills.  I was proud to become the General Manager at Westlake House in 2024.  I bring a wealth of experience and knowledge with me from my time as a nurse and supporting and training care and nursing teams. At Westlake House we are dedicated in delivering kind, caring and holistic care. Person centred care is at the heart of everything my team and I will provide for you. We will take the time to get you know you and deliver a first class service. I am passionate about working closely with my team to continue to grow their skills and the wonderful care and support they offer to all the residents as well as to each other.

Get in touch Meet my team
Our staff are like family

Our staff are like family

At Barchester, we’re cultivating an environment where you’ll have more than just a career – you’ll have a family.

Our people
Barchester's Charitable Foundation helping

Barchester’s Charitable Foundation distributes over £150,000 per year to individuals and small community groups/charities across England, Scotland and Wales.

Find out more

Life at Westlake House Care Home

Ensuring that we deliver high quality care to those we support isn’t our only priority here – we also want to offer excitement and, most importantly, to ensure that everyone feels at home. That is why we employ trained staff who are committed to delivering a stimulating activities programme and nutritious cuisine, which are supplemented by services and facilities that are designed to make life here as pleasant as possible.

Food & Nutrition

Food and nutrition

We offer a constantly evolving menu that caters to the tastes and dietary requirements of those we support.

Food & Nutrition at Westlake House Care Home

Activities & Events

activities

Our activities programme is planned with individual tastes in mind, and residents always have the opportunity to try new and exciting things.

Life at Westlake House Care Home

Care & Facilities

Care and Facilities

Our facilities are designed to the highest standards and the care we provide is delivered by passionate and highly-trained professionals.

Care & Facilities at Westlake House Care Home

What people say about us

Westlake House Care Home

CQC Overall rating

Good

09 July 2019

See the report